10 Ways to Stay in Front of Customers During the Coronavirus Crisis

It is OK to be concerned with people’s health and safety and to look forward to the return of normal conditions, but that should not be the lead on your 10th message.

Helping Customers, Employees Cope with Crisis Can Boost Your Brand

People need people need current – and factual – information to know what they should be doing and not doing. This information is absolutely vital, and your customers want to know how you are responding to the crisis.